Selecting the right plumbing company can
take the stress and frustration out of your repair needs.
- License - Ask that they provide you with a State License number or a copy of the license.
- Check for Proof of Insurance – For your own protection, check for both workman’s compensation and general liability.
- Business Stability – Find out how long the companies been in business and how long they have been at the present location.
When looking for a reliable plumbing
company, you cannot simply rely on hourly rates. While some will charge
according to “time and material” other companies will charge a “flat rate”.
When you get an estimate from a company, be sure to ask what will be included
in the scope of work.
Make sure you have it in writing!
Remember, the company quoting a low rate
may not necessarily be the right company for you. Some companies will quote low
prices to secure the job and then add on additional fees at the end of the job.
Make sure you are quoting apples for apples.
Most warranties will range from 90 days
to one year from the average plumbing company. The better quality plumbing
companies that offer annual maintenance memberships will often provide
warranties from 2 – 10 years depending on the products and services selected.
Do your homework - Read customer reviews!
Research places like the Better Business
Bureau, Google, YP.com, Angie’s List, Yelp or Facebook. If you are researching
a large company or a franchise make sure you are looking at the local reviews.
This is a good way to measure what type of service that you should expect form
the local business.
We recommend you visit Benjamin Franklin
Plumbing’s website www.benfranklinplumber.com
and click on the button that says “Click to see our reviews”. You will be able to see what their customers
are saying about the service they provide.